What are the shipping charges?
In general buyers need to make their own arangements for shipping.
The Auction Rooms will pack items for shipping, a small packing charge may apply.
Can I pay by credit card?
Yes a 2% surcharge applies, or you can pay by cash, EFTPOS or by arrangement cheque.
How do I get my bidder's number?
Firstly you need to be registered to bid, click here to register.
When you register you will be given a permanent paddle number which
will come up every time you logon to an auction.
The paddle number is important to identify yourself when you want to pay.
When can I start bidding?
In general, bidding will commence around 24-36 hours prior to the live auction time.
Once pre-bidding has started you can commence placing your bids and bidding against other people on the Internet.
You can also bid live during the auction.
If I leave a bid limit ahead of the auction, will bidding start at my limit?
In general bidding will start well below your limit and the system will bid for you
until you get the lot or the limit is reached. In fact where the bidding starts is up to
the auctioneer, the only time bidding could start at a left limit is when the
limit is below the reserve price.
If I place a bid limit does bidding jump to that limit?
No, the system will bid for you, until the limit is
reached or you get the lot. You could end up paying a lot less than your limit.
What about offers?
It is often possible to enter an offer below what the auctioneer is currently seeking.
The full amount of the offer is immediately shown to the auctioneer and it is
entirely up to the auctioneer whether they take the offer or not.
Can I bid one increment at a time like I normally do at auctions?
While Interbid Live has a patented speed advantage that makes it the fastest
live auction webcast system in the world, there are still unavoidable
delays with Internet bidding. Unless you are reasonably quick there is a good chance
that a single increment bid does not make it to the auctioneer in time.
What's the best bidding strategy?
Selecting a lot and setting an absentee bid limit is really great
for giving you the best chance of getting a bid in no matter how fast the
auction goes. If you can, set the absentee bid limit to about 80%-90% of the maximum
you would pay and then if the bidding approaches the absentee bid increase it
to your maximum. Note this bidding tip relies on increasing your limit before
the bidding gets to it, so you always have an active limit in place.
Its an art, but worth a try.
I left a bid limit well ahead of time, but the lot sold for that exact amount to someone else?
It is not uncommon for the bidding pattern to fall such that you don't get your
final bid at your absolute limit. It is entirely up to the auctioneer
whether they take a live bid from the auction floor or a bid form the Internet.
Can I view my bids?
In the new HTML5 version clicking "View My Lots" will display the lots you have bid on.
If you favourite a lot by selecting the box in the bottom right hand corner of the lot
it will also be displayed when you click on "View My Lots".
The Java version offers a way to view the lots you have bids on via the "Preferences" drop down box.
Do I need Java
The Java version of the bidding program will not run on mobile phones, tablets and many web browsers.
Other improvements in the new system are an unbroken catalogue, the "View My Lots" favourites system that
lets you concentrate on the lots you are interested in and the new version is much less likely to be blocked by firewalls.
How can I pratice using the system?
If you have not used the bidding system before its very important you try the
offline demo before the auction.
Can I change my email address?
No, you need to register again with your new email address. Your email address is your
unique identifier in the registration system and cannot be changed.
What is single click?
You normally have to click to set up a bid and click again to place the bid,
but when single click is active one click will do both.
Single click is only available on the Java version, it has not been included in the HTML version because
it is too easy to accidentally click some where on the bid ladder and inadvertantly win a lot.
With practice there really is time to click and confirm.
Should I bother to go to the auction?
It's always best to attend the auction in person if possible. Internet bidding is offered as an extra service
for people that cannot easily get to the auction. The internet can be prone to slow downs and outages
so it is always best to attend.